Question 1

How can we schedule a live platform walkthrough?

Accepted Answer

Reach out using the form above or email us directly at ceo@mellite.app. Our team will schedule a 1-on-1 walkthrough customized specifically to your industry role and project workflow.

Question 2

What is the typical developer onboarding timeline?

Accepted Answer

Initial project setup takes less than 48 hours. Our engineering team imports your existing BOQs, material specification sheets, and floor plans to get your site team operational quickly.

Question 3

Who uses the Mellite platform across AEC projects?

Accepted Answer

Mellite connects real estate developers, contractors, quantity surveyors, site engineers, material vendors, and homebuyers in one unified digital ecosystem.

Question 4

How secure is platform data and RERA audit compliance?

Accepted Answer

Mellite is built for RERA compliance, uses 256-bit bank-grade encryption, and maintains SOC 2 Type II certified infrastructure with automated audit trails.

Question 5

Can Mellite integrate with our existing accounting system?

Accepted Answer

Yes. Mellite is not an ERP, but connects seamlessly with Tally Prime, SAP, and custom REST API webhooks for accounting and billing software.

Question 6

Where is our project data hosted and backed up?

Accepted Answer

All data is hosted in ISO 27001 compliant Indian data centers (MeitY empaneled) with continuous automated backups across distributed availability zones.

Question 7

What support channels are available for active projects?

Accepted Answer

We offer direct executive email support (ceo@mellite.app), phone hotline (+91 95055 51760), and instant WhatsApp messaging.

Question 8

Do you provide on-site training for site crews and engineers?

Accepted Answer

Yes, we provide both hands-on on-site training for site engineers and contractor crews, as well as digital video onboarding modules.

Get in touch with the Mellite team

Authentic Direct Channels

Executive Business Hours

Industry Inquiry & Advisory

Platform Capabilities Tailored to Your Industry Role

Real Estate Developer Operations Hub

Prefer immediate phone or WhatsApp discussion?

Quick answers to common questions about the Mellite platform.

General & Platform Walkthroughs

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