Cookie Policy
Last Updated: July 2026
Introduction & Scope
This Cookie Policy explains how Mellite Global Private Limited ("Mellite", "we", "our", or "us") uses cookies and similar tracking technologies on our platform, website, mobile applications, and related services (collectively, the "Services").
This policy applies to all users of our Services, including developers, buyers, contractors, vendors, site engineers, and other stakeholders within the real estate personalization ecosystem. By using our Services, you consent to the use of cookies as described in this policy.
If you do not agree with this policy, please discontinue use of our Services or adjust your cookie preferences through your browser settings or our cookie consent manager.
What Are Cookies
Cookies are small text files that are placed on your device when you visit a website or use an application. They are widely used to make websites and applications work more efficiently, enhance user experience, and provide information to the site owners.
Cookies can be "session cookies" (deleted when you close your browser) or "persistent cookies" (remain on your device for a set period or until you delete them). Cookies can also be "first-party cookies" (set by Mellite) or "third-party cookies" (set by our service providers and partners).
Types of Cookies We Use
We use the following categories of cookies on our platform:
Essential Cookies
These cookies are necessary for the platform to function correctly. They enable core functionality such as session management, security tokens, authentication, and load balancing. Without these cookies, the platform cannot operate properly.
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences, settings, language choices, and customizations. If you disable these cookies, some features may not function correctly.
Analytics Cookies
These cookies collect information about how you use our platform, including the pages you visit, the time you spend on pages, and any errors you encounter. We use this data to improve platform performance, user experience, and feature development. We use Google Analytics and similar tools for this purpose.
Marketing Cookies
These cookies track your activity across websites to deliver relevant content and measure the effectiveness of our marketing campaigns. They may be set by our advertising partners and used to build a profile of your interests.
Performance Cookies
These cookies collect information about how you interact with our platform, including page load times, error messages, and navigation patterns. This helps us optimize platform performance and identify areas for improvement.
Third-Party Cookies & Tracking Technologies
In addition to our own cookies, we use third-party cookies and tracking technologies from trusted partners:
Analytics Providers
We use Google Analytics and other analytics services to understand platform usage patterns. These providers may set their own cookies and collect data about your visits to our platform and other websites.
Cloud Infrastructure
Our platform is hosted on third-party cloud infrastructure providers who may use cookies for load balancing, security, and performance monitoring.
Authentication Services
We use third-party authentication and identity management services that may set cookies to manage secure sessions.
Communication Tools
We use WhatsApp Business API, SMS gateways, and email service providers that may use tracking technologies to deliver and monitor communications.
Cookie Consent & Management
We respect your right to control cookies. When you first visit our platform, you will see a cookie consent banner that allows you to accept or customize your cookie preferences:
Consent Banner
Our cookie consent banner appears on your first visit and allows you to accept all cookies, reject non-essential cookies, or customize your preferences by category.
Cookie Preferences
You can update your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of our platform or through your browser settings.
Browser Controls
Most browsers allow you to control cookies through their settings. You can set your browser to block or alert you about cookies, delete existing cookies, or browse in private/incognito mode. Note that disabling essential cookies may affect platform functionality.
Do Not Track
Some browsers support a "Do Not Track" (DNT) signal. Our platform currently does not respond to DNT signals. Instead, we provide granular cookie controls through our consent manager, giving you greater transparency and control over your data.
Cookie Duration
Different cookies have different lifespans. Here is an overview of the typical durations:
Session Cookies
Deleted when you close your browser. Used for temporary session management and security.
Persistent Cookies
Remain on your device for a set period (typically 1 day to 2 years) or until you delete them. Used for remembering preferences and analytics.
Essential Cookies
Typically session cookies or persistent cookies with a duration of 1-2 years, as they are necessary for platform operation.
Analytics Cookies
Typically persistent cookies with a duration of 30 days to 2 years, used to aggregate usage data over time.
Marketing Cookies
Typically persistent cookies with a duration of 30 days to 2 years, used for advertising and campaign measurement.
How We Use Cookies
We use cookies for the following purposes:
Authentication & Security
To verify your identity, maintain secure sessions, and protect against unauthorized access and fraud.
Platform Functionality
To remember your preferences, settings, and customizations, and to provide a seamless user experience across sessions.
Performance & Analytics
To understand how users interact with our platform, identify performance bottlenecks, and optimize features and content.
Marketing & Advertising
To deliver relevant content and advertisements, measure campaign effectiveness, and improve our marketing strategies.
Compliance
To meet legal and regulatory requirements, including RERA compliance, data protection, and audit requirements.
Other Tracking Technologies
In addition to cookies, we may use other tracking technologies on our platform:
Web Beacons
Small graphic images or web beacons (also known as "pixel tags" or "clear GIFs") that may be embedded in web pages or emails to track usage and engagement.
Local Storage
Browser-based storage mechanisms that allow websites to store data locally on your device. We use local storage for performance optimization and offline functionality.
Session Storage
Similar to cookies but stored only for the duration of a browser session. Used for temporary data that does not need to persist across sessions.
Mobile Device Identifiers
On mobile devices, we may use device identifiers, advertising IDs, and similar technologies for analytics, personalization, and advertising purposes.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our cookie usage, technology, legal requirements, or business operations. We will notify you of material changes by:
In-App Notification
Displaying a prominent notice in the platform for 30 days after the update.
Cookie Consent Update
Updating our cookie consent manager to reflect new cookie categories or purposes.
Updated Policy
Posting the updated policy on this page with a revised "Last Updated" date.
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and similar technologies.
Contact Us
If you have questions about this Cookie Policy, wish to update your cookie preferences, or need to report a concern, please contact us:
Phone / WhatsApp
+91 95055 51760
Postal Address
Mellite Global Private Limited, Level 4, Prestige Tech Park, Outer Ring Road, Bengaluru, Karnataka, India - 560037
Response Time
We aim to respond to all cookie-related inquiries within 5 business days.
Grievance Redressal
If you are unsatisfied with our response, you may contact our compliance desk at [email protected].